Water Main Breaks (water bubbling up out of ditch or running into the road)
Call the Operator at (785) 214-0192
Or the office (785) 746-5571
Please call the office or make a note on the return portion of your statement with your current phone number, cell phone number and email address. This is how we will notify you of line outages and breaks.
Suspicisous Activity
Please call the Operator at (785) 214-0192 to report any suspicisous activity that you witness. This includes activity near the water mains, water towers or pump houses.
1-800-DIG-SAFE
(1-800-344-7233) In Kansas, and many surrounding states. It is the law to "Call before you Dig."
If you have any plans to excavate dirt, plant trees, install a new fence, etc., you must call DigSafe before you dig.
Utility companies, including us, will be notified and will mark with paint and/or flags to indicate the presence of underground utility lines. NOTE we only mark our lines, we do NOT mark any private side water lines.
No Water in Your Home
1. Check all the faucets in your house, including your outside hydrant. Objects can sometimes get clogged inside your service lines, temporarily disrupting service to a specific faucet. For example, you have not water in your kitchen, but have normal pressure and volume in your bathroom. You should call a plumber for this repair.
2. If you experience a sudden loss of pressure and volume in all the faucets of your home, call the Operator at (785) 214-0192. The pressure decrease could be caused by a break in the water main or a break in one of your service lines. Pursuant to the By-Laws of this District, everything from the meter to the house is the homeowner's responsibility.
